Xtuga Q16 Audio Interface

Yes, your order confirmation will be directly sent to the email address provided. Please remember to check your spam folder settings to accept emails from xtuga-audio.com. If you still haven't received the invoice, feel free to call our toll-free number (+86) 15549341979, and we will send you an additional copy. Remember to have your order number ready! What should I do if I need to purchase items by a specific date or time? Considering the possibility of delays, loss, theft, or delivery to the wrong address during the shipping process, we recommend allowing sufficient time when placing your order. If you are purchasing items for an event, please allocate an additional week for preparation and equipment testing. It is your responsibility to track your shipment using the provided tracking number and promptly notify us of any delays, errors, or exceptional situations.

If you wish to have your order shipped at a later date, please add a note in the comments section when placing your order and inform us via email about your preferred shipping date. Please note that hold requests must be made in the comments section at the time of placing the order, and we cannot guarantee holding orders if requested after the order has been processed and shipped.

If you have any questions or need further assistance regarding our shipping policy, please contact our customer service team via email(xtugaaudio.com@gmail.com) or phone(+86 15549341979). We are committed to providing you with support and addressing your concerns.

If you wish to have your order shipped at a later date, please add a note in the comments section when placing your order and inform us via email about your preferred shipping date. Please note that hold requests must be made in the comments section at the time of placing the order, and we cannot guarantee holding orders if requested after the order has been processed and shipped.

When your order is shipped, you will receive an email notification with the carrier and tracking number. You can log in to the carrier's website and enter the provided tracking number to track your shipment.

It's simple. Just look for the "Add to Cart" button that appears on most product pages. Click the "Add to Cart" button for the product you want to purchase, and then follow the steps to place your order and make the purchase.